Topic Category: Reflections empathy listening

Resources

Written by Benita Eldridge

Required reading Become a better listener: Active listening (Grohol, 2016) Additional reading Chapter 5: NVC & motivational interviewing in coaching (Moore et al., 2009, pp. 16-20). See pages 16-20 for more information about open-ended questions Books You’re Not Listening: What You’re Missing & Why it Matters by Kate Murphy. (Murphy, 2020) Videos What bad party […]

Learning outcomes & presentation

Written by Benita Eldridge

Learning outcomes State the role of reflections in effective communication Apply different types of reflections relevant to specific interactions Presentation Presented by Simon Matthews, FASLM, MHlthSci, DipIBLM, MAPS, Psychologist https://player.vimeo.com/video/495066456

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