Using subject matter expertise
“Human beings, who are almost unique in having the ability to learn from the experience of others, are also remarkable for their apparent disinclination to do so.” – Douglas Adams We dislike…
Non-verbal communication
“The most important thing in communication is to hear what isn’t being said.” – Peter F Drucker A large part of communication is non-verbal and…
Vision for health
“Self-belief does not necessarily ensure success, but self-disbelief assuredly spawns failure. By sticking it out through tough times, people emerge from adversity with a stronger…
Introduction
A meta-analysis on physician communication and patient adherence to treatment found (Haskard Zolnierek & DiMatteo, 2009): By expressing empathy and concern, physicians that communicate well…
