Resources

Required reading How can doctors improve their communication skills? (Ranjan et al., 2015) Additional reading The contributing factors of change in a therapeutic process (Thomas, 2006) The power of communication. Modifying behaviour (Koster et al., 2005) Videos The righting reflex in motivational interviewing (1:56 minutes) (Rollnick, 2019) https://www.youtube.com/embed/17qHqklweYM Collection of short videos by Dr Hayden […]

Learning outcomes & presentation

Learning outcomes Describe how to manage “resistance” in the practitioner-client relationship Explain the common factors and their role in behaviour change Apply the decisional balance tool to behaviour change Assess a person’s change readiness and confidence Presentation Presented by Simon Matthews, FASLM, MHlthSci, DipIBLM, MAPS, Psychologist https://player.vimeo.com/video/495088320

Resources

Required reading Happiness unpacked: Positive emotions increase life satisfaction by building resilience (Cohn et al., 2009) Additional reading What is positive psychology & why is it important? (Ackerman, 2019) Reflections on positive emotions and upward spirals (Fredrickson & Joiner, 2018) Positive psychology in clinical practice (Duckworth et al., 2005) Broaden-and-build theory of positive emotions (Lino, […]

Learning outcomes & presentation

Learning outcomes Describe why it is important to build positivity in all healthcare conversations when driving positive behavioural change. Explain what happens when we have positive or negative thoughts. Describe what a growth-oriented mindset is. Presentation Presented by Dr Jenny Brockis, Medical Practitioner https://player.vimeo.com/video/495082083

Resources

Required reading Become a better listener: Active listening (Grohol, 2016) Additional reading Chapter 5: NVC & motivational interviewing in coaching (Moore et al., 2009, pp. 16-20). See pages 16-20 for more information about open-ended questions Books You’re Not Listening: What You’re Missing & Why it Matters by Kate Murphy. (Murphy, 2020) Videos What bad party […]

Learning outcomes & presentation

Learning outcomes State the role of reflections in effective communication Apply different types of reflections relevant to specific interactions Presentation Presented by Simon Matthews, FASLM, MHlthSci, DipIBLM, MAPS, Psychologist https://player.vimeo.com/video/495066456

Resources

Required reading Patient-centered communication: Basic skills (Hashim, 2017) Additional reading Strategic questions: Engaging people’s best thinking (Brown et al.) Open-ended questions: Are they really beneficial for gathering medical information from patients? (Takemura et al., 2005) How to listen – really listen – to someone you don’t agree with (Israel, 2020)   Links may expire – […]

Learning outcomes & presentation

Learning outcomes Define open and closed inquiry Explain the benefits of open inquiry Use a framework for constructing open-ended inquiries Presentation Presented by Simon Matthews, FASLM, MHlthSci, DipIBLM, MAPS, Psychologist https://player.vimeo.com/video/495065108

Resources

Required reading Embedding a strengths based approach in client conversations (Kate Pascale and Associates Pty Ltd, 2018) Additional reading What is a strength-based approach? (incl. activities and examples) (Stoerkel, 2020) What is appreciative inquiry? A brief history and real-life examples (Moore, 2020) Videos 10 ways to have a better conversation (11:36 minutes) (Headlee, 2015) Links […]

Learning outcomes & presentation

Learning outcome Describe how to use a strengths-based approach to improve patient outcomes  Presentation Presented by Kim Poyner, RN, Practice Nurse, Health Coach https://player.vimeo.com/video/495064285

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