Resources
Required reading How to apply appreciative inquiry: A visual guide (Tocino-Smith, 2020) Additional reading Strength-spotting interviews: 20+ questions and techniques (Sutton, 2020) Strength spotting: Discovering…
Learning outcomes & presentation
Learning outcomes Describe the importance of moving towards good health rather than away from poor health Apply appreciative strategies to support identification of strengths and…
Resources
Required reading How can doctors improve their communication skills? (Ranjan et al., 2015) Additional reading The contributing factors of change in a therapeutic process (Thomas,…
Learning outcomes & presentation
Learning outcomes Describe how to manage “resistance” in the practitioner-client relationship Explain the common factors and their role in behaviour change Apply the decisional balance…
Resources
Required reading Happiness unpacked: Positive emotions increase life satisfaction by building resilience (Cohn et al., 2009) Additional reading What is positive psychology & why is…
Learning outcomes & presentation
Learning outcomes Describe why it is important to build positivity in all healthcare conversations when driving positive behavioural change. Explain what happens when we have…
Resources
Required reading Become a better listener: Active listening (Grohol, 2016) Additional reading Chapter 5: NVC & motivational interviewing in coaching (Moore et al., 2009, pp.…
Learning outcomes & presentation
Learning outcomes State the role of reflections in effective communication Apply different types of reflections relevant to specific interactions Presentation Presented by Simon Matthews,…
Resources
Required reading Patient-centered communication: Basic skills (Hashim, 2017) Additional reading Strategic questions: Engaging people’s best thinking (Brown et al.) Open-ended questions: Are they really beneficial…
